Effective Date: January 8, 2025
Welcome to OudLuxury.com, operated by Oud Luxury. By accessing or using our Website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our Website.
1. Acceptance of Terms
By accessing, browsing, or using any part of this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must stop using the Website.
2. Eligibility
To use our Website and make purchases, you must:
- Be at least 18 years old or have the consent of a legal guardian.
- Provide accurate and complete information when creating an account or making a purchase.
3. Products and Services
3.1 Product Descriptions: We aim to provide accurate descriptions of our oil-based oud fragrances. However, we do not warrant that product descriptions or content on the Website are error-free, complete, or current.
3.2 Availability: All products are subject to availability. We reserve the right to modify or discontinue any product without notice.
3.3 Pricing: Prices are listed in U.S. dollars and are subject to change without prior notice. We reserve the right to correct pricing errors.
3.4 Orders: We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information or suspected fraudulent activity.
4. Payment
All payments must be made at the time of purchase. We accept major credit cards and secure third-party payment processors (e.g., PayPal, Stripe). Your payment information is processed securely, and we do not store your credit card details.
5. Shipping and Delivery
5.1 Shipping: We offer shipping within the United States and internationally where applicable. Shipping costs and estimated delivery times will be provided at checkout.
5.2 Delays: We are not liable for delays caused by circumstances beyond our control, including customs clearance, weather, or carrier delays.
5.3 Incorrect Address: Please ensure your shipping address is accurate. We are not responsible for lost or delayed shipments due to incorrect addresses.
6. Returns and Refunds
6.1 Return Policy: Due to the nature of our products, returns are only accepted for defective or incorrect items. Please contact us at [email protected] within 14 days of receipt.
6.2 Refunds: Approved refunds will be processed within 7-10 business days to the original payment method.
6.3 Exchanges: We may offer exchanges for defective products, subject to product availability.
7. Intellectual Property
All content on this Website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of Oud Luxury and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.
8. User Accounts
8.1 Account Creation: You may create an account to facilitate purchases. You are responsible for maintaining the confidentiality of your account credentials.
8.2 Unauthorized Access: You agree to notify us immediately of any unauthorized use of your account or breach of security.
8.3 Termination: We reserve the right to suspend or terminate your account at our sole discretion for any reason, including violation of these Terms and Conditions.
9. User Conduct
You agree not to:
- Use the Website for unlawful purposes.
- Transmit any harmful, disruptive, or malicious code.
- Interfere with the proper functioning of the Website.
- Attempt to gain unauthorized access to our systems.
10. Privacy
Your use of the Website is also governed by our [Privacy Policy], which outlines how we collect, store, and use your personal information.
11. Limitation of Liability
To the fullest extent permitted by law, Oud Luxury shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of our products. Our liability for any claim shall not exceed the amount paid for the product in question.
12. Indemnification
You agree to indemnify and hold Oud Luxury harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Website, your violation of these Terms, or your infringement of any third-party rights.
13. Third-Party Links
Our Website may contain links to third-party websites for your convenience. We do not endorse or control these websites and are not responsible for their content, policies, or practices.
14. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. When changes are made, we will update the “Effective Date” at the top of this page. Continued use of the Website constitutes your acceptance of the revised terms.
15. Governing Law
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising from these Terms or your use of the Website shall be resolved in the courts located in Orange County, California.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Oud Luxury
Email: [email protected]
Address: 1111 Bryce Run, Lake Forest, CA 92630
By using OudLuxury.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.