Effective Date: January 8, 2025
Welcome to OudLuxury.com. At, Oud Luxury we respect your privacy and is committed to protecting the personal data you provide. This Privacy Policy explains how we collect, use, share, and protect your data, as well as your rights under the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following categories of personal data:
1.1 Information You Provide:
- Contact Details: Name, email address (e.g., [email protected]), shipping address, and billing address.
- Account Details: If you create an account, we may store your login credentials.
- Payment Information: Payment details provided during purchases (handled by secure third-party payment processors).
1.2 Automatically Collected Information:
- Cookies and Tracking Data: Information about your usage of our Website, such as IP address, browser type, time spent on pages, and device type.
- Analytics Data: Website interactions collected via third-party tools such as Google Analytics.
1.3 Information from Third Parties: We may receive personal data from social media platforms (e.g., when you engage with our content) and service providers.
2. How We Use Your Data
We process personal data for the following purposes:
2.1 Providing Our Services:
- Processing your orders and delivering products.
- Communicating with you regarding your orders and account.
2.2 Marketing and Communications:
- Sending marketing emails about new products, promotions, and updates, if you have opted in.
- Conducting surveys to improve our services.
2.3 Improving Website Experience:
- Analyzing user behavior to enhance the Website’s performance and functionality.
- Personalizing your experience through relevant product recommendations.
2.4 Compliance with Legal Obligations:
- Maintaining records for tax and regulatory purposes.
- Complying with data protection regulations.
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds under the GDPR:
- Contractual Necessity: To fulfill our obligations under purchase agreements.
- Consent: For marketing communications, where you have explicitly opted in.
- Legitimate Interests: To improve our services, detect fraud, and ensure Website security.
- Legal Obligation: When required to comply with applicable laws and regulations.
4. Sharing Your Data
We do not sell your personal data. However, we may share your data with the following parties:
4.1 Service Providers:
- Payment processors (e.g., PayPal, Stripe) for secure transaction processing.
- Shipping companies for order delivery.
4.2 Legal and Regulatory Authorities:
- If required to comply with legal obligations or enforce our terms and conditions.
4.3 Business Transfers:
- If our business is sold or merged, personal data may be transferred as part of the transaction.
5. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
After the retention period expires, your data will be deleted or anonymized.
6. Data Security
We implement robust security measures to protect your data from unauthorized access, disclosure, or loss:
- Encryption: Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
- Access Control: Restricted access to personal data within our organization.
- Regular Security Audits: Periodic reviews and updates of our security practices.
Despite our efforts, no system can guarantee 100% security. You share your data at your own risk.
7. Cookies and Tracking Technologies
Our Website uses cookies and tracking technologies to:
- Enhance your browsing experience.
- Analyze Website performance.
- Provide personalized content and advertisements.
Cookie Management: You can manage your cookie preferences or disable cookies in your browser settings. Note that disabling cookies may affect Website functionality.
8. Your Rights Under GDPR
As an EU resident, you have the following rights:
8.1 Right to Access: Request a copy of the personal data we hold about you.
8.2 Right to Rectification: Request corrections to inaccurate or incomplete data.
8.3 Right to Erasure: Request the deletion of your data, subject to legal obligations.
8.4 Right to Restriction: Request the restriction of data processing in certain circumstances.
8.5 Right to Data Portability: Request a copy of your data in a machine-readable format for transfer to another provider.
8.6 Right to Object: Object to data processing for direct marketing or legitimate interest purposes.
8.7 Right to Withdraw Consent: You can withdraw your consent for marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
8.8 Right to File a Complaint: Lodge a complaint with your local data protection authority if you believe your rights have been violated.
9. Exercising Your Rights
To exercise your rights or make inquiries about your data, please contact us at:
Email: [email protected]
Address: 1111 Bryce Run, Lake Forest, CA 92630
We will respond to your request within 30 days as required by GDPR regulations.
10. International Data Transfers
If you are located outside the United States, please note that your data may be transferred to and processed in the United States, which may have different data protection laws than your country of residence. By using our Website, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Oud Luxury
Email: [email protected]
Address: 1111 Bryce Run, Lake Forest, CA 92630
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as outlined above.